Effective Date: 2025.09.30
Company: Turtle Visions 
Website: www.turtlevisions.com

At Turtle Visions, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our Website, products, and services.

 

 

1. Information We Collect

1.1 Data You Provide Directly

Most of the data we collect is provided directly by you, for example when you:

• Register an account or place an order for our products or services.

• Voluntarily complete a customer survey, provide feedback on our message boards, or contact us via email.

• Subscribe to newsletters or marketing communications.

1.2 Behavioral & Analytics Data

• We may automatically collect information when you use or view our Website, such as browsing patterns, clicks, and engagement, via your browser’s cookies.

1.3 Technical Data

• IP address, device type, browser type, operating system, and cookies.

 

 

2. How We Use Your Information

We use the data we collect for purposes including:

• To provide and manage our products, courses, and subscriptions.

• To process payments and manage orders.

• To personalize your experience and improve our Website and services.

• To send newsletters, promotional materials, or other communications you have opted into.

• To analyze usage patterns and improve content and user experience.

• To ensure compliance with legal obligations and enforce our Terms & Conditions.

 

 

3. Data Storage and Security

3.1. Your personal data is securely stored and processed using Wix.com, which provides the online platform that allows us to sell our products and services.
3.2. Your data may be stored within Wix.com’s databases, applications, and servers, all of which are protected by secure firewalls.
3.3. All direct payment gateways offered by Wix.com and used by our company comply with PCI-DSS standards as established by the PCI Security Standards Council (including Visa, MasterCard, American Express, and Discover). These standards ensure the secure handling of credit card information by our store and its service providers.

 

 

4. Cookies and Tracking Technologies

4.1. What are cookies?
Cookies are small text files placed on your device that collect standard internet log information and information about your browsing behavior. When you visit our Website, we may collect information automatically through cookies or similar technologies. For more information about cookies, visit allaboutcookies.org.

4.2. How we use cookies
We use cookies to enhance your experience on our Website, including:

• Keeping you signed in to your account.

• Understanding how you interact with our Website to improve functionality and content.

4.3. Types of cookies we use

• Functionality Cookies: These allow us to recognize you on our Website and remember your preferences, such as language and location. Both first-party and third-party cookies may be used.

• Advertising Cookies: These collect information about your visit, including pages viewed, links followed, browser/device type, and IP address. Some of this data may be shared with third-party advertising partners to display personalized ads on other websites based on your browsing patterns.

4.4. Managing cookies
You can configure your browser to reject cookies, or delete existing cookies. Blocking or removing cookies may limit the functionality of some features on our Website. For guidance on managing cookies, visit allaboutcookies.org.

4.5. Links to other websites
Our Website may contain links to external websites. This Privacy Policy applies only to Turtle Visions’ Website. When visiting other sites, we recommend reviewing their privacy policies.

4.6. Updates to this Privacy Policy
We review and update our Privacy Policy regularly. Any updates will be posted on this page with the latest effective date. Continued use of the Website constitutes acceptance of any changes.

4.7. Contact information
If you have questions about this Privacy Policy, the data we hold, or wish to exercise your data protection rights, contact us at:
Email: info@turtlevisionstudio.com

4.8. Supervisory authority
If you feel your concerns have not been satisfactorily addressed, you may contact the relevant data protection authority:
Email: data-protection-officer@ec.europa.eu

 

 

5. Sharing and Disclosure of Data

5.1. We do not sell your personal data to third parties.
5.2. We may share your information with trusted service providers, including:

• Payment processors (e.g., PayPal, credit card processors via Wix.com)

• Email marketing providers (e.g., newsletter platforms)

• IT and analytics service providers
  5.3. We may disclose information if required by law or to protect our legal rights.

 

 

6. Data Retention

6.1. We retain your personal data only as long as necessary to provide services, comply with legal obligations, or resolve disputes.
6.2. If you close your account, we will retain certain information as required by law or for legitimate business purposes (e.g., accounting, fraud prevention).

 

 

7. Your Rights (GDPR)

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of your personal data.

• Rectification: Correct any inaccuracies in your data.

• Erasure: Request deletion of your data where legally permissible.

• Restriction: Limit processing of your data under certain conditions.

• Data Portability: Receive your data in a structured, machine-readable format.

• Objection: Object to certain processing, such as marketing communications.

• Withdraw Consent: Withdraw previously given consent for processing.

To exercise any of these rights, contact us at info@turtlevisionstudio.com.

 

 

8. Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

 

 

9. Third-Party Services

9.1. Some services on our Website are provided by third parties, including:

• Payment providers: PayPal, credit card processors via Wix.com

• Analytics and marketing tools: Google Analytics, Facebook Pixel
  9.2. These third parties have their own privacy policies, and we encourage you to review them.

 

 

10. Children’s Privacy

Our Website is not intended for children under 13, and we do not knowingly collect personal data from children.

 

 

11. External Links

Our Website may contain links to third-party websites. Turtle Visions is not responsible for the privacy practices or content of external websites.

 

 

12. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the “Effective Date”updated. Continued use of the Website constitutes acceptance of the updated policy.

 

 

13. Contact Information

For questions, concerns, or to exercise your data rights, please contact:

Email: info@turtlevisionstudio.com
Company: Turtle Visions